Terms of Service

1. The service

The Resume Lab lets you create, edit and download resumes. The service is currently in beta and provided free of charge. Features may change, improve, or occasionally break while we build, we'll do our best, but beta means beta.

2. Your content

Everything you type or upload, your resume text, your photo, imported files, belongs to you. It is stored in your own browser, not on our servers, and we claim no rights over it whatsoever.

Because your data lives on your device, you are responsible for backing it up (downloading a PDF is the easiest backup). Clearing your browser storage deletes your resume, and we cannot recover it, we never had it.

3. Acceptable use

Use The Resume Lab to represent yourself truthfully. Don't use it to impersonate others, to fabricate credentials, or to generate documents for fraudulent purposes. Don't attempt to disrupt, reverse-engineer for malicious purposes, or resell the service as your own.

4. Our content

The Resume Lab name, design, templates and software are ours. You're welcome to use the templates for your own resume, that's the point, but you may not extract and redistribute them as a competing template product.

5. Company names and logos

Company names, trademarks and logos shown on this site are the property of their respective owners and are used for identification and illustration only, for example to show the kinds of employers whose applicant tracking systems our templates are built to satisfy. Their appearance does not imply any affiliation with, sponsorship by, or endorsement of The Resume Lab by those organisations.

Where an interview or offer at a named employer is shown on the site, it reflects what an individual user has told us and agreed to share. It is not a statement made or verified by that employer.

6. Your account information

When you sign up we collect your name and email address and store them on our servers so we can maintain your account and contact you about the service. We do not collect a password or payment details during the beta. How we handle this information is set out in our Privacy Policy.

7. Sharing a success story

If you submit an interview or offer through the site, you give us permission to store it and to review it before anything is shown publicly. We will only publish your name if you tell us we may, and will only name the employer if you separately tell us we may. Please submit only information that is true and that you are entitled to share, and you can ask us to remove your story at any time by contacting us.

8. No guarantees about outcomes

A good resume improves your odds; it doesn't control hiring decisions. We make no promises that using The Resume Lab will result in interviews, offers, or employment. Guidance in the product (ATS checks, scores, suggestions) is informational, not professional careers advice.

9. Warranty and liability

The service is provided “as is”, without warranties of any kind, to the maximum extent permitted by law. To the same extent, our liability for any claim connected to the service is limited to the amount you paid us for it, which, during the beta, is zero.

Nothing in these terms excludes rights that cannot be excluded under applicable law, including the Australian Consumer Law.

10. Changes to these terms

We may update these terms as the product evolves. The date at the top reflects the latest revision; continuing to use the service after a change means you accept the updated terms.

11. Governing law

These terms are governed by the laws of Victoria, Australia. This document is a plain-language beta agreement, not a substitute for legal advice.